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Notifications

Request Board Sound​

When a guest submits a request, the Request Board will make a sound if this is enabled.

LINE Notify​

When a guest submits a request, you can receive instant notifications through LINE.

To set it up:

  1. Go to Settings > Notification > LINE Notify.
  2. Adjust your notification preferences by service type and status.
line notify

Enable/disable status LINE notifications

Reminders​

The system can send reminders when orders or requests are pending or in progress for too long. This helps remind your team to act.

line reminder settings

What a reminder looks like to your staff

Notification Language​

You can select a different language for LINE notifications than the system’s main language.

For example, if the system language is English but your staff prefer Thai, you can change the notification language to Thai.

notification language

Changing the notification language